
E-Learning Solutions Architect
4 days ago
**Learning Management System Administrator Role Overview**
Key Responsibilities:
- Configure and publish learning courses, curricula, and learning paths within the Learning Management System (LMS)
- Ensure proper course categorization, tagging, and metadata for optimal searchability and reporting
- Manage course enrollment processes, prerequisites, and completion requirements
- Coordinate SCORM, xAPI, and other content package uploads and testing
- Maintain course catalogs and ensure content accuracy and currency
- Troubleshoot technical issues related to course functionality and user access
Quality Assurance:
- Conduct quality assurance of content assets that are requested to load in the LMS
- Ensure quality standards are adhered to
Learning Administration:
- Administer user accounts, roles, and permissions within the LMS platform
- Monitor learner progress and completion rates across all courses and programs
- Generate and analyze learning analytics reports to track engagement and effectiveness
- Manage compliance training requirements and automated notifications
- Support learners with technical issues and platform navigation
- Coordinate with IT and vendor support for system maintenance and updates
- Maintain learning records and ensure data integrity within the system
Strategic Learning Support:
- Collaborate with learning and development teams to align LMS capabilities with organizational learning objectives
- Provide recommendations for platform optimization and feature utilization
- Support the evaluation and implementation of new learning technologies and integrations
- Assist in developing learning governance policies and standard operating procedures
- Participate in vendor meetings and platform upgrade planning
Required Qualifications:
- Bachelor's degree
- 2+ years of experience with Learning Management Systems, preferably within an LMS environment
- 2+ years of project management experience, preferably in learning and development contexts
- Experience with e-learning content development and SCORM standards
Technical Skills:
- Proficiency in LMS platform administration and configuration
- Understanding of learning standards (SCORM, xAPI/Tin Can, AICC)
- Experience with content authoring tools (Articulate Storyline, Adobe Captivate, or similar)
- Strong analytical skills with experience in learning analytics and reporting
- Familiarity with HTML, CSS, and basic web technologies
- Project management software proficiency (Smartsheets, MS Project, Asana, Trello, or similar)
Core Competencies:
- Strong project management and organizational skills
- Excellent communication and stakeholder management abilities
- Problem-solving mindset with attention to detail
- Ability to work independently and manage multiple concurrent projects
- Customer service orientation with focus on learner experience
- Change management and process improvement capabilities
Performance Metrics:
- Course publishing accuracy and timeliness
- Learner satisfaction scores and platform adoption rates
- Project delivery success rates and adherence to timelines
- System uptime and technical issue resolution times
- Content development project ROI and quality metrics
- Compliance training completion rates and reporting accuracy
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