Drive Results as a Collection Leader

2 weeks ago


Bengaluru, Karnataka, India beBeeCollection Full time ₹ 8,00,000 - ₹ 10,00,000
Job Opportunity: Collection Team LeadKey Responsibilities
  • Maintain team cohesion and adherence to work schedules.
  • Provide detailed information on customer issues related to onboarding procedures.
  • Audit teammate performance for areas of improvement.
  • Train new joiners and team members as needed.
  • Manage leave requests and track workload effectively.
  • Assess staffing requirements based on workload demands.
  • Prioritize conversion percentage above 4%.
  • Evaluate daily call benchmarks of 400-450 calls.
  • Ensure timely provision of detailed information to customers as per guidelines.

Required Skills:

  • Team Leadership
  • Customer Service Excellence
  • Effective Communication
  • Problem-Solving Strategies
  • Training and Development

Benefits and Expectations:

We value teamwork, customer satisfaction, and continuous improvement. As a Collection Team Lead, you will play a crucial role in driving results and ensuring our team's success through exceptional leadership and service delivery.



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