Digital Collections Lead

3 days ago

Bengaluru, Karnataka, India beBeeCollections Full time ₹ 25,00,000 - ₹ 60,00,000
Job Title: Digital Collections Team Leader

The role of Digital Collections Team Leader is a pivotal one, responsible for spearheading the management and motivation of a team of digital collections specialists.

This leadership position entails developing and executing comprehensive digital collections strategies, analyzing campaign performance data, and ensuring a seamless customer experience across all touchpoints.

In order to succeed in this role, candidates must possess a deep understanding of digital marketing channels, exhibit exceptional analytical skills, and demonstrate proven leadership abilities.

While direct experience in collections is highly valued, individuals with a strong background in digital campaign management and client handling are also encouraged to apply.

Key Responsibilities:

  • Team Leadership & Management: Providing vision, guidance, and support to a team of digital collections specialists to drive performance and growth.
  • Digital Collections Strategy: Developing and implementing effective digital collections strategies to meet business objectives.
  • Campaign Analysis: Conducting thorough analysis of campaign performance data to inform future strategy and optimize results.
  • Customer Experience: Ensuring a positive and engaging customer experience across all digital touchpoints.

Requirements:

  • 3-4 years of experience in a relevant field, with a strong preference for experience in digital collections or digital marketing/campaign management.
  • Proven track record of leadership and team management.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits:

  • Opportunity to work with a dynamic and forward-thinking organization.
  • Collaborative and supportive team environment.
  • Professional development and growth opportunities.
  • Competitive compensation and benefits package.

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