Collections Strategy Leader

1 day ago

Bengaluru, Karnataka, India beBeeProduct Full time ₹ 30,00,000 - ₹ 40,12,253

Job Role

We are seeking a seasoned Collections Product Strategist to lead our product roadmap, drive client engagement, and translate business requirements into actionable solutions.

As a key member of our team, you will own the strategy for collections modules, working closely with cross-functional teams to ensure seamless development and release. Your expertise in retail lending products, collections buckets, performance benchmarking, and borrower segmentation will be invaluable in guiding the team and informing product decisions.

Key Responsibilities:

  • Owning the product roadmap for collections modules
  • Driving development and releases in partnership with design, tech, and analytics teams
  • Acting as the primary product interface for clients, gathering requirements, validating use cases, and aligning solutions to business goals
  • Conducting product discovery sessions, working closely with client strategy, operations, and risk teams
  • Preparing BRDs (Business Requirement Documents) and FSDs (Functional Specification Documents) for internal and external alignment
  • Ensuring that platform customizations and configurations are well-documented

Requirements:

  • 58 years of experience in collections strategy or operations at a lending institution (Bank/NBFC) or product/BA roles in a collections or lending tech company
  • Prior experience interfacing with clients, gathering requirements, and preparing BRDs/FSDs
  • Strong knowledge of the collections lifecycle, including allocation logic, agency management, and resolution tactics
  • Ability to work cross-functionally across tech, data, operations, and client teams
  • Excellent documentation and communication skills, verbal, written, and presentation
  • Comfortable with tools like Excel, SQL (basic), JIRA, Figma/Miro

Benefits:

  • Opportunity to work on a challenging and dynamic product roadmap
  • Collaborative and fast-paced environment
  • Professional growth and development opportunities

Other Information:

  • Experience in SaaS product companies catering to BFSI clients is a plus
  • Exposure to rules engines, automated workflows, or performance dashboards is a plus
  • Understanding of compliance and audit workflows in collections is a plus

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