HR Case Management Specialist
1 month ago
At Applied Materials, we are seeking a highly skilled HR Case Management Specialist to join our team. As a key member of our HR department, you will be responsible for delivering a range of transactional HR services and responding to inquiries and requests from internal customers.
Key Responsibilities:- Assist with inquiries and information requested from internal customers on year-round HR processes, Workday HR system, HR policies, benefits, payroll, learning platforms, stocks, and immigration cases.
- Consult with the team and supervisor when dealing with complex inquiries, issues, or requests, and escalating as necessary.
- Actively participate in process improvements to improve the efficiency of the Customer Service.
- Maintain team professionalism in confidentiality, integrity, and company data protection.
- Full proficiency in English is a must.
- Excellent communication and interpersonal skills with a creative mindset.
- Experience working in customer service.
- Bachelor's degree in HR, Organizational Psychology, Business Administration, or related field.
1 to 4 years of experience in a similar role.
Shift:India – 1:00 PM to 10:00 PM
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
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