HR Case Management Specialist

1 month ago


Bengaluru, Karnataka, India Applied Materials Full time
Job Title: HR Case Management Specialist

At Applied Materials, we are seeking a highly skilled HR Case Management Specialist to join our team. As a key member of our HR department, you will be responsible for delivering a range of transactional HR services and responding to inquiries and requests from internal customers.

Key Responsibilities:
  • Assist with inquiries and information requested from internal customers on year-round HR processes, Workday HR system, HR policies, benefits, payroll, learning platforms, stocks, and immigration cases.
  • Consult with the team and supervisor when dealing with complex inquiries, issues, or requests, and escalating as necessary.
  • Actively participate in process improvements to improve the efficiency of the Customer Service.
  • Maintain team professionalism in confidentiality, integrity, and company data protection.
Requirements:
  • Full proficiency in English is a must.
  • Excellent communication and interpersonal skills with a creative mindset.
  • Experience working in customer service.
  • Bachelor's degree in HR, Organizational Psychology, Business Administration, or related field.
Experience:

1 to 4 years of experience in a similar role.

Shift:

India – 1:00 PM to 10:00 PM

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.



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