Global HR Operations Specialist

4 days ago

Bengaluru, Karnataka, India Expedia Group Full time
About the Role

We are seeking a highly skilled Global HR Operations Specialist to join our team at Expedia Group. In this role, you will be responsible for delivering front-line customer support, processing high-volume transactions, and improving the employee experience.

The successful candidate will have 2-4 years of experience in managing Employee Life Cycle processes and possess strong analytical skills, excellent problem-solving abilities, and a highly organized approach. They will also have a strong working knowledge of MS Office, particularly Excel, and be able to interpret and understand HR data.

Responsibilities
  • Assist Tier 1s with critical case support post due diligence and work towards process simplification.
  • Build insights on policy improvements for HR Centres of Excellence (COEs) based on employee cases.
  • Cascade feedback from COEs to team members.
  • Support critical business processes end-to-end.
  • Collaborate with stakeholders to identify project objectives, requirements, and deliverables.
  • Conduct initial feasibility assessments and risk analyses for potential projects.
  • Audit Service Management data consistently, providing analysis, reports, and trends to Global Leadership.
  • E nsure all Employee Self-Service information for respective COEs is up-to-date, accurate, and accessible.
  • Manage communications and ensure process SOPs are updated across all regions, partnering with COE teams.
  • Present, communicate effectively, and timely to senior leadership.
  • Cross-regionally collaborate and regularly with other regional benefit analysts to ensure sound global harmonization on processes and service delivery.
About You
  • 2-4 years of experience in managing Employee Life Cycle processes.
  • Analytical mindset and good problem-solving skills.
  • Highly organized and process-oriented.
  • Strong working knowledge of MS Office, particularly Excel.
  • Demonstrated initiative to build and improve processes with team members.
  • Ability to interpret and understand HR data.
  • Must be a proactive self-starter who can work well under pressure in an environment of continuous change.
  • Must have excellent attention to detail and ability to prioritize multiple tasks.
What We Offer

In return for your expertise and dedication, we offer a competitive salary of $80,000 - $100,000 per year, depending on your level of experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as a 401(k) plan with company match. We also offer generous paid time off, flexible work arrangements, and opportunities for professional growth and development.

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