Food Service Operations Manager

3 days ago

Ajmer, Rajasthan, India beBeeCustomer Full time ₹ 7,50,000 - ₹ 15,00,000

As a Relationship Leader, you will be responsible for overseeing the frontline Partner team and coordinating tasks related to food production planning, engineering, and front-of-house services. Your goal is to ensure all activities comply with Health & Safety and Food Safety regulations.

The ideal candidate will facilitate the efficient organization of contracts, aligning with contractual terms and conditions. Additionally, they will focus on enhancing the overall customer experience through effective management and service delivery.

Key Responsibilities:
  • Promote a positive work culture and deliver high-quality service in a timely manner.
  • Enhance client retention and demonstrate a strong commitment to delivering quality service to both clients and employees.
  • Collaborate effectively within a team and demonstrate initiative when working independently.
  • Develop excellent communication skills to engage with diverse stakeholders, including staff and external partners.
  • Adhere to legislation and follow rules and regulations outlined in handbooks, ensuring service deliverables, hygiene, health, and safety standards are met.
  • Manage vendor rotations and plan operations for assigned clients.
Requirements:
  • Demonstrated experience in the food industry, with a solid understanding of operations and customer service.
  • Be proactive and self-motivated, with a strong work ethic, integrity, and ability to make independent decisions.
  • Resilient under pressure, capable of meeting deadlines and handling challenges effectively.
  • Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives.
  • Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels.
  • Strong interpersonal abilities, fostering collaboration and teamwork.
  • Expertise in food service, technology, and people management, ensuring smooth operations.
  • Results-driven with a sense of accountability, focused on achieving business goals.
  • Proven leadership experience, successfully managing teams in dynamic environments.
  • Knowledge of HSEQ standards, with a Basic Food Hygiene certification.
  • Financial acumen and proficiency in relevant applications, ensuring operational efficiency.
  • Agile and adaptable, thriving in fast-paced and evolving work environments.
  • Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management.
  • Availability for a 6-day workweek, with a willingness to travel within city limits as needed.

Our mission is to turn ordinary corporate cafeterias into places of delight, where individuals can freely express themselves, find inspiration, and share happiness.

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