Operational Manager
4 days ago
About this role: The Operations Executive will oversee day-to-day operations, ensuring efficiency, quality, and alignment with strategic objectives.
- Promote the utilization of the digitized platform, communicating benefits and convenience of the ordering APP, including associated offers.
- Drive adoption by assisting in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets.
Key Responsibilities:
- Promote the utilization of the digitized platform
- Assist in downloading and using the App
- Engage daily with food partners to update menu items
- Conduct Cafe LENS and hygiene checklists
- Foster a positive work culture and ensure timely, high-quality service
Required Skills and Qualifications:
- Passionate about providing top-notch service to both clients and employees. Strong communication skills in English and local language, ensuring a positive and excellent experience for all with a positive attitude.
- Tech-savvy with basic computer knowledge, passionate learner, and characterized by honesty and integrity.
- A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives.
- A graduate with a preference for holding a minimum craft course certification in Hospitality.
- Requires a minimum of 0-1 year of relevant experience.
Benefits:
- Working six days a week
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