Candidate Support Specialist

3 days ago

Tiruppur, Tamil Nadu, India beBeeSupport Full time ₹ 35,00,000 - ₹ 45,00,000
Job Description

We are seeking a highly organized and detail-focused intern to join our team as a candidate support specialist. The ideal candidate will possess strong communication skills, be comfortable working in a fast-paced environment, and be able to work independently and collaboratively with the team.

The successful candidate will be responsible for managing candidate communications, verifying documentation, and ensuring that all interactions are handled with professionalism and empathy. This role is an excellent opportunity for someone looking to develop their skills in customer support and gain experience in a dynamic and growing organization.

Responsibilities:
  • Manage candidate communications through email or chat platforms.
  • Review and verify candidate-provided documents for completeness and accuracy.
  • Provide guidance and support to candidates regarding documentation requirements.
  • Document interactions and feedback to identify trends and areas for improvement in the candidate experience.
  • Collaborate with cross-functional teams to address candidate needs and enhance the overall experience.
  • Create and maintain support documentation to streamline common and recurring questions.
  • Assist managers with tasks such as updating candidate information and informing internal teams of escalated issues.
Requirements:

Strong written and verbal communication skills.

Ability to work independently and as part of a team.

High level of organization and attention to detail.

Comfortable working in a fast-paced environment.

Benefits:

Comprehensive benefits package including health insurance, tele-doctor consultations, remote work setup, and engagement points for recognitions and rewards.

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