Amazon Dev Center India

4 weeks ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

Amazon Dev Center India - Hyderabad is seeking a highly skilled Account Health Support Specialist to join our team. The successful candidate will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The Account Health Support Specialist will act as the primary interface between Amazon and our business partners, providing world-class support to Sellers and contributing to a team environment. Key responsibilities include addressing chronic system issues, providing process improvements, developing internal documentation, and adhering to service level agreements for phone and/or email cases. The ideal candidate will have excellent judgment, individual problem-solving and analytical skills, and the ability to engage in frequent written and verbal communication. Additionally, the candidate should be proficient in Microsoft Office, including Outlook, Word, and Excel, and have a strong understanding of how their direct actions impact the buyer experience and Amazon's potential for bad debt. The Account Health Support Specialist position requires flexibility to work various shifts, including working one weekend day or alternative start-end times. We are open to hiring candidates to work out of our Hyderabad location. The successful candidate will have a minimum B2.2 level German Language Certification, with C1 preferred, and business proficient fluency in both written and verbal English and German languages. Strong investigation skills to find root cause of metric issues and the ability to provide viable solutions for Sellers are also essential. The ideal candidate will be able to compose a grammatically correct, concise and accurate written and verbal response, and demonstrate effective communication, composure, and professional attitude. We are looking for a team player capable of learning and sharing knowledge in a global team environment, with the ability to effectively manage time, and individually prioritize multiple tasks of competing priority. The Account Health Support Specialist will be required to maintain high levels of confidentiality and data security standards, and demonstrate flexibility to work overtime hours as per business requirement. Proven ability to correctly identify fraud patterns is also a must. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


  • Benefits Specialist

    2 weeks ago


    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    About Amazon Dev Center IndiaAbout Amazon Dev Center India: We drive global business growth by utilizing top talent available in India. Our vision is to provide technology, products & services that support millions of Amazon customers worldwide. We started in Bangalore in 2004, followed by centers in Hyderabad (2005) and Chennai (2006).


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

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  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

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  • Logistics Associate

    2 weeks ago


    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

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  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

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  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Job Title: Amazon Marketplace Integration SpecialistAmazon Dev Center India - Hyderabad is seeking a highly skilled Amazon Marketplace Integration Specialist to join our team. As a key member of our team, you will be responsible for integrating seller content onto the Amazon platform using standard item creation templates, working with Business Teams across...


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    Amazon Dev Center India - Hyderabad is seeking a highly skilled professional to join our team as a Listing Specialist. In this role, you will be responsible for integrating seller content onto the Amazon platform using standard item creation templates, working with Business Teams across the world. You will also be responsible for integrating external content...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

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  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    About the Role:As a key member of the Amazon Dev Center India - Hyderabad team, you will play a crucial role in integrating seller content onto the Amazon platform. This involves working closely with Business Teams across the world to create and enhance product listings, ensuring they meet Amazon's high standards.Key Responsibilities:Develop and implement...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

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