Senior ServiceNow Governance and Compliance Specialist

1 day ago


Kottayam, Kerala, India beBeeOperations Full time ₹ 15,60,000 - ₹ 21,20,000

We are seeking an experienced Operations Manager with expertise in ServiceNow administration, focusing on Governance, Risk & Compliance modules. This individual will ensure platform stability, integrations, and compliance processes.

Key Responsibilities:
  • Configure and administer the ServiceNow platform, including GRC modules
  • Perform DevOps activities, such as code deployments across environments
  • Develop and implement fixes for production defects
  • Monitor and manage ServiceNow integrations with external systems
  • Resolve ServiceNow incidents and provide root cause analysis
  • Maintain user roles, permissions, and platform stability
  • Support audits and compliance reporting
  • Ensure smooth platform upgrades and patches
  • Automate operational tasks to improve efficiency
  • Maintain detailed operational documentation and runbooks
Required Skills and Qualifications:
  • 5+ years of ServiceNow administration experience
  • 2+ years of hands-on experience with ServiceNow GRC modules
  • Certifications: ServiceNow CSA, GRC: Integrated Risk Management (IRM) Fundamentals, and GRC: Integrated Risk Management (IRM) Implementation
  • Experience in ServiceNow support & maintenance, including incident resolution
  • Proven experience with code deployments, integration monitoring, and defect fixes
  • Strong knowledge of Governance, Risk, and Compliance processes
  • Familiarity with ITIL processes and change management
  • Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus
About Our Team:

We offer a collaborative work environment, flexible working hours, and opportunities for professional growth and development.



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