Front Office Team Member
3 weeks ago
Key Responsibilities:
- Provide exceptional customer service to hotel guests, addressing their queries, needs, and complaints.
- Act as the primary point of communication for guests, ensuring a positive and welcoming experience.
- Contribute to creating a positive first impression by maintaining a professional appearance and demeanor.
- Promote hotel services and amenities, fostering a strong relationship with guests.
- Collaborate with the hotel team to ensure seamless operations and efficient service delivery.
- Stay up-to-date with hotel policies, procedures, and industry developments to maintain expertise.
About Fernandes & Associates:
Fernandes & Associates is a leading hospitality company dedicated to delivering exceptional guest experiences. Our team of professionals is committed to providing personalized service, ensuring that every guest feels valued and cared for.
Why join us?
As a Front Office Team Member at Fernandes & Associates, you will be part of a dynamic and supportive team that values innovation, teamwork, and customer satisfaction. We offer a range of benefits, including opportunities for growth and development, competitive compensation, and a positive work environment.
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