Front Office Director

2 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time

Job Title: Front Office Director

Job Summary: We are seeking an experienced Front Office Director to join our team at AccorHotel. As a key member of our management team, you will be responsible for leading the Front Office team to deliver exceptional guest experiences and drive business results.

Main Responsibilities:

  1. Liaise with different departments to ensure smooth and coordinated work.
  2. Lead the Front Office team to adhere to company policies.
  3. Personally welcome and escort all hotel guests.
  4. Authorize courtesies for all VIPs.
  5. Ensure the team is aware of guest requirements.

Key Skills and Qualifications:

  • Previous experience in a similar capacity.
  • Previous experience in a 5-star hospitality environment.
  • Ability to lead and direct teams.
  • Excellent interpersonal and communication skills.
  • Ability to multi-task, effectively prioritize, and execute tasks in a high-pressure environment.

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