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Retail Sales Associate

2 weeks ago

Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 5,00,000

Customer Service Professional

As a Customer Service Professional, you will be responsible for delivering exceptional customer experiences in a fast-paced retail environment.

We are seeking individuals who are passionate about providing personalized service to customers, understanding their needs and preferences, and making recommendations that meet their requirements.

Your key responsibilities will include:

  • Greeting customers warmly and engaging them in conversation to understand their needs and preferences
  • Demonstrating products and explaining features and benefits to help customers make informed purchasing decisions
  • Processing transactions accurately and efficiently while maintaining a positive attitude
  • Handling customer complaints and concerns professionally and resolving issues promptly

In addition to your excellent communication and interpersonal skills, you should also possess:

  • A degree or diploma in any stream or equivalent experience in a retail or customer service environment
  • Knowledge of customer service principles and processes
  • Strong product knowledge and the ability to learn quickly
  • Experience working in a team-oriented environment with a focus on customer satisfaction

You will have the opportunity to work in a dynamic and supportive team environment where you can grow and develop your skills. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and conflict resolution skills
  • Knowledge of sales principles and techniques

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our company values diversity and inclusion, and we are committed to creating a workplace culture that is respectful and inclusive of all employees.