Collections Team Lead

7 days ago


Hyderabad, Telangana, India Paytm Full time
About Us:

Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform through various payment use cases. We provide consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. To merchants, we offer acquiring devices like Soundbox, EDC, QR, and Payment Gateway, where payment aggregation is done through PPI and other banks' financial instruments. We also offer merchants commerce services through advertising and Paytm Mini app store. Our platform leverages operating on this platform, enabling us to offer credit services such as merchant loans, personal loans, and BNPL, sourced by our financial partners.

About the Team:

Liaison between creditors and consumers, responsible for observing accounts to identify overdue payments, reporting collection activity, addressing client queries, and developing repayment plans.

About the Role:

The Collection Team Lead will be responsible for collection targets of the assigned branches. They will be required to meet the target of assigned product, following legal guidelines for collection agencies and in-house collections. Key expectations include:

  1. Achieving collection targets of the respective branch assigned.
  2. Meeting the target on the product assigned for collections.
  3. Ensuring legal guidelines are compiled for the entire collection structure in letter and spirit.
  4. Ensuring that collection agencies and in-house collectors adhere to the legal guidelines provided by the law in force.
  5. Ensuring adherence to the Code of Conduct.
  6. Continuously monitoring collection agencies and in-house collectors to identify fraudulent practices and ensure no loss is incurred due to such activities.
Superpowers/Skills that will help you succeed in this role:

1. More than 1 year of relevant experience in Collections role. 2. Excellent Communication Skills. 3. Negotiations skills - strong bias for driving results in a High performance environment. 4. Strong Relationship and Leadership skills. 5. Working Knowledge of Computers. 6. Growth Mindset. 7. Demonstrated success and achievement orientation. 7. Willingness to experiment and improve continuously.

Education:

Graduate in any specialization.

Why join us:

1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360-degree feedback from your peer teams on your support of their goals. 4. Respect, that is earned, not demanded from your peers and manager.

Compensation:

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story



  • Hyderabad, Telangana, India Paytm Full time

    About Us:Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. Our services include utility payments, money transfers, and payment instruments like Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. We empower consumers to pay via...


  • Hyderabad, Telangana, India Paytm Full time

    About Us:Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm...


  • Hyderabad, Telangana, India Paytm Full time

    About Us:Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. We provide consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, and...


  • Hyderabad, Telangana, India Paytm Full time

    About Us:Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm...


  • Hyderabad, Telangana, India Paytm Full time

    About the Role:As a Collection Team Lead, you will be responsible for driving collection targets for assigned branches. You will need to meet the target for assigned products while adhering to legal guidelines for collection agencies and in-house collections.Key Responsibilities:1. Achieve collection targets for the assigned branch.2. Meet the target for...


  • Hyderabad, Telangana, India Paytm Full time

    About the Role:As a Collections Team Lead, you will be responsible for driving collection targets for assigned branches. Your primary focus will be on meeting product targets while adhering to legal guidelines for collection agencies and in-house collections. You will work closely with creditors and consumers to identify overdue payments, report collection...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job Title: Senior FinOps Analyst, Collections TeamWe are seeking a highly skilled and motivated Senior FinOps Analyst to join our Collections Team. As a key member of our team, you will be responsible for managing and resolving receivables-related queries received from Amazon customers.Key Responsibilities:Support Amazon's customers to resolve billing...

  • Collections Manager

    5 days ago


    Hyderabad, Telangana, India Paytm Full time

    About Us:Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. Our services include utility payments, money transfers, and payment instruments like Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. We empower consumers to pay via...

  • Content Team Lead

    7 days ago


    Hyderabad, Telangana, India FactSet Full time

    Job Title: Team Leader, ContentFactSet is seeking a highly skilled Team Leader, Content to join our team. As a key member of our content operations team, you will be responsible for ensuring the accuracy and reliability of our content and data.Responsibilities:Operations Management: Oversee the collection and quality of content and data from various sources,...


  • Hyderabad, Telangana, India Paytm Full time

    About Us: Paytm is a leading digital payments and financial services company in India, focused on driving consumer and merchant adoption through various payment use cases. Our platform offers a range of services, including utility payments, money transfers, and payment instruments like Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. We empower...


  • Hyderabad, Telangana, India Paytm Full time

    About Us:Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering a variety of payment use cases.About the Team:Liaison between creditors and consumers, responsible for observing accounts to identify overdue payments, reporting collection activity, addressing client...


  • Hyderabad, Telangana, India Paytm Full time

    About the Role:As a Collection Team Lead at Paytm, you will be responsible for driving collection targets for assigned branches. You will need to meet the target for assigned products while ensuring compliance with legal guidelines for collection agencies and in-house collections. Your key responsibilities will include achieving collection targets, meeting...


  • Hyderabad, Telangana, India Credit Saison India Full time

    About Credit Saison IndiaA leading Neo-Lending Conglomerate, Credit Saison India, is accelerating India's credit growth story by building a Technology-Led Neo-Lending Conglomerate. We offer bespoke solutions to meet the various credit needs of Individuals, SMEs, FinTech's, and NBFCs.Job ResponsibilitiesManage the collections process for the allocated...


  • Hyderabad, Telangana, India Hiranandani Financial Services Full time

    Job Title: State Collections ManagerAt Hiranandani Financial Services, we are seeking a highly skilled State Collections Manager to join our team. This role will be based out of Hyderabad or Warangal.Key Responsibilities:Develop and Implement Effective Collections Strategies: Design and execute comprehensive debt recovery plans to ensure compliance with...

  • Team Lead, Delivery

    6 days ago


    Hyderabad, Telangana, India Altus Group (India) Private Limited Full time

    Job Summary:Altus Group is seeking a Team Lead to oversee a dynamic team in our Global Service Centre in Hyderabad. The successful candidate will have experience in commercial real estate valuation, valuation methods, and data analysis.Key Responsibilities:Ensure high-quality and timely delivery of team tasks.Lead the team by example, promoting a...


  • Hyderabad, Telangana, India Paytm Full time

    About Us:Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. We provide consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, and...

  • Collections Specialist

    24 hours ago


    Hyderabad, Telangana, India jai kisan Full time

    We are seeking a skilled Collections Specialist to join our team at Jai Kisan. The ideal candidate will have 3-4 years of experience in collections within the lending/NBFC industry, with a strong focus on field collections and managing overdue accounts.Key Responsibilities:Manage Overdue Accounts: Deliver and meet targets assigned for collections in-flows...


  • Hyderabad, Telangana, India TransPerfect Full time

    Job Title: Data Collection Project CoordinatorWe are seeking a highly skilled and detail-oriented Data Collection Project Coordinator to join our team at TransPerfect. As a Data Collection Project Coordinator, you will be responsible for welcoming participants to our data collection project, leading them through the data collection session, and ensuring that...


  • Hyderabad, Telangana, India Orbcomm Full time

    Senior Collections ManagerAt ORBCOMM, we're seeking a seasoned Senior Collections Manager to lead our collection efforts across multiple divisions. This role requires a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace.Key Responsibilities:Develop and implement effective collection...

  • Collection Manager

    4 days ago


    Hyderabad, Telangana, India HRhelpdesk Full time

    About the Role:We are seeking a highly skilled Collection Manager to join our team at HRhelpdesk. As a key member of our collection team, you will be responsible for managing and maintaining our collection agencies, ensuring timely and efficient collections from our merchants.Key Responsibilities:Maintain and manage collection agencies to ensure optimal...