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Indoor Play Center
2 weeks ago
Transform Your Career as a Venue Operations Manager.
Key Responsibilities:- Develop and implement effective client interaction strategies, driving sales growth through pitches about venue offerings to potential clients.
- Oversee events at the venue from initial inquiries and bookings to successful execution, managing teams including housekeeping, food and beverage, maintenance and repairs.
- Ensure seamless day-to-day operations and management of the venue.
- Resolve client grievances and escalations promptly.
- Lead and motivate staff, coordinating their daily activities and tasks.
- Standardize processes around housekeeping, maintenance, food service, and venue cleanliness.
- Compile and analyze daily and monthly performance reports, manage petty cash and basic accounts for the venue.
- Coordinate with suppliers and vendors.
- At least 5 years' experience in sales and client-facing roles.
- Proven track record in operations management and team leadership.
- Excellent communication skills.
