Global Service Desk Manager

2 days ago


Shimoga, Karnataka, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Overview

The Information Technology Manager is responsible for overseeing the entire Service Desk function, ensuring high-quality, scalable, and user-centric support.

This role involves strategic and operational leadership, managing a team of Supervisors and frontline agents across pods, and defining key performance indicators to drive accountability and improvement.



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