Technical Operations Manager

4 days ago


Guwahati, Assam, India Vodafone Idea Limited Full time

Job Title: Technical Operations Manager

 

About the Role

 

At Vodafone Idea Limited, we are seeking an experienced Technical Operations Manager to join our team. In this role, you will be responsible for the operation and maintenance of IN and related nodes.

 

Key Responsibilities

  1. Operation & Maintenance of IN and related nodes
  2. Implementation of new nodes and integration with existing network elements
  3. Expansion and upgrade
  4. Hardware support and inventory management
  5. User access management in IN and Vtopup
  6. Regulatory compliances & process implementation
  7. Partner and vendor management

 

Requirements

  1. Must have basic understanding of prepaid call flow
  2. Must be conversant with Amdocs / Optima (RECC) charging systems, knowledge on Ericsson charging system will be appreciated
  3. Must have at least 4-6 years of experience in System Ops & Admin in Amdocs charging platform
  4. Must have knowledge of SQL/PLSQL query
  5. Must have knowledge of unix/Linux OS and scripting
  6. Good scripting and programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks
  7. Working knowledge in debugging and analysis of complex issues within large-scale operation platforms
  8. Good communication skill for liaising with other cross-functions like marketing, RA etc
  9. Should be flexible enough to support business during odd hours, weekend, and holiday
  10. Must have knowledge of voucher management and Vtopup systems

 

Education

 

Engineering graduation in electronics/electronics with communication/computers science

 

About Us

 

Vodafone Idea Limited (formerly Idea Cellular Limited) is an Aditya Birla Group & Vodafone partnership

 

Why Join Us

 

At Vodafone Idea Limited, we are committed to delivering delightful customer experiences and contributing towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow

 

What We Offer

 

We offer a dynamic work environment, competitive compensation, and opportunities for growth and development



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