
Global Customer Support Director
2 days ago
We are seeking a Director of Customer Experience to lead our global customer support teams across multiple locations, driving excellence in client satisfaction and ticket resolution.
This is an exceptional opportunity to build world-class support functions for global enterprise clients, leading high-performing teams while ensuring customer experience and retention.
Key Responsibilities:
- Lead global customer support across US/EMEA time zones
- Manage L1/L2 teams across multiple locations
- Drive escalation resolution and support KPIs
- Build and implement support SLAs, SOPs, and QA metrics
- Manage NPS scores and drive continuous improvement initiatives
-
Global Customer Support Advocate
3 days ago
Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000Customer Support SpecialistWe are seeking a highly skilled and customer-focused professional to join our international voice support team.This is an exciting opportunity for someone who has a passion for solving customer queries and thrives in a fast-paced environment.Key Responsibilities:Handle inbound and outbound customer calls for international...
-
Global Network Support Specialist
1 week ago
Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 18,00,000Technical Expert for Global SupportWe are seeking a highly skilled Technical Expert to join our team and provide exceptional support to customers worldwide.Key Responsibilities:Provide technical guidance and support to customers on product configuration, performance, and troubleshootingDiagnose, isolate, and resolve complex technical issues while...
-
Global Implementation Director
1 day ago
Dombivli, Maharashtra, India beBeeStrategist Full time ₹ 2,100 - ₹ 3,050Implementation HeadWe are seeking an experienced Implementation Head to lead our global implementation operations. This role is responsible for strategic direction and operational excellence of our implementation team, ensuring alignment with business objectives and rapid growth trajectory.Key Responsibilities:Develop and execute a comprehensive global...
-
Customer Support Associate
2 days ago
Dombivli, Maharashtra, India beBeeSupport Full time ₹ 60,00,000 - ₹ 80,00,000Customer Support Associate RoleWe're seeking a motivated individual to join our growing team as a Customer Support Associate. This is an excellent opportunity to build a rewarding career in customer service and contribute to the success of our organization.About the RoleThis position involves providing professional support to customers via various...
-
Technical Leader
4 days ago
Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Opportunity\We are seeking an experienced leader to develop and optimize our customer support organization. The ideal candidate will drive strategic initiatives, lead global teams, and ensure exceptional customer experiences through technical expertise, data-driven insights, and operational excellence.\
-
EA to Director
6 days ago
Dombivli, Maharashtra, India S R Fragrance Full time ₹ 30,000 - ₹ 32,000 per yearJob Title: Executive Assistant to DirectorLocation: Dombivli EastReports To: DirectorExperience Required: 3+ years (preferred)Salary Range: ₹30,000 – ₹32,000Job SummaryWe are looking for a highly organized and proactive Executive Assistant (EA) to provide comprehensive support to our Director. The ideal candidate will be professional, detail-oriented,...
-
Product Launch Director
4 days ago
Dombivli, Maharashtra, India beBeeLaunch Full time ₹ 1,00,00,000 - ₹ 2,00,00,000Product Launch DirectorJob Overview:The Product Launch Director will oversee all aspects of product launches, leading cross-functional teams and driving successful execution.This role will support New Product Development project management and work closely with regional teams to ensure timely and successful product launches.Key Responsibilities:Partner with...
-
Customer Support Professional
2 days ago
Dombivli, Maharashtra, India beBeeServiceDesk Full time ₹ 6,00,000 - ₹ 12,00,000Job OpportunityWe are seeking a skilled Service Desk Analyst to join our team. The ideal candidate will have excellent communication skills and experience in handling international voice support calls.Key Responsibilities:Efficiently handle escalated calls from the L1 team with high quality service delivery.Resolve tickets within agreed SLA of ticket volume...
-
Executive Director of Global Compensation
2 days ago
Dombivli, Maharashtra, India beBeeCompensation Full time ₹ 15,00,000 - ₹ 20,10,000About Our Opportunity:We are seeking a highly skilled and strategic Head of Total Rewards to lead and shape our compensation, benefits, and rewards strategy.Key ResponsibilitiesDevelop and execute a comprehensive global compensation and rewards strategy ensuring alignment with business goals and competitive market practices.Design and implement...
-
Dombivli, Maharashtra, India beBeeGrowth Full time ₹ 42,00,000 - ₹ 45,00,000Global Voice Support SpecialistUnlock your potential by joining our dynamic voice process team with attractive incentives.About the Role:Communicate effectively with international customers via outbound callsVerify and screen customer data to capture additional information and assess interest in productsWork closely with Sales team for lead allocation and...