ServiceNow ITSM Senior Developer
2 weeks ago
We are seeking an experienced ServiceNow ITSM Senior Developer to join our team at TQuanta Technologies Pvt. Ltd.
The ideal candidate will have at least 7-12 years of experience in ITSM Consulting, High Level Design and developing technical solutions using the ServiceNow platform.
A strong understanding of the ITIL Service management framework is required, with certification preferred.
The successful candidate will be responsible for administering the platform, monitoring performance, deploying applications, building catalogue items/workflows/Flows, and configuring third-party integrations.
The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience.
Key Responsibilities:- Administer, Manage and maintain all system and application configurations in the ITSM platform.
- Act as a Subject Matter Expert (SME) and coach team members during development activities.
- Design, customize, enhance, and deploy new or additional capabilities and applications of the ITSM Solution.
- Integrate ITSM with both internal and external tools.
- Plan and execute upgrades, patch installation, and other maintenance activities.
- Perform capacity planning and performance monitoring to ensure the infrastructure meets operational needs.
- Develop system integrations and process automation.
- Assist in regular governance status reviews.
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