Assistant Showroom Manager
3 days ago
The Showroom Manager will oversee all showroom activities related to sales, customer service, inventory management, and administration. This role is critical to achieving sales targets and ensuring high levels of customer satisfaction.
- Sales: The Showroom Manager will be responsible for achieving overall sales targets, negotiating prices, and closing sales. They will also ensure that the showroom display, price tags, and product colors are in line with company policy.
- Customer Service: The Showroom Manager will ensure efficient customer handling, maintain high service standards, and address customer grievances promptly. They will also be responsible for gathering customer feedback and reporting to the HO on a weekly basis.
- Inventory: The Showroom Manager will oversee product sourcing, monitoring sales, and replenishment. They will also be responsible for maximizing stock turns and ensuring product upkeep at the sales floor and stockroom.
- Administration: The Showroom Manager will manage showroom personnel, conduct daily briefings, and follow safety measures. They will also be responsible for maintaining the store's ambiance, adhering to company policies, and managing weekly offs and shifts for sales staff.
Key Competencies: Strong communication, managerial, and interpersonal skills are essential for this role. The ability to speak local language and English, and a minimum team size handled of 20, are also critical.
Profile: A male candidate with good English communication skills, computer working knowledge, and a minimum of 5 years of retail experience is preferred. A graduate degree is also desirable.
Key Performance Indicators: Showroom sales target achievement, customer conversion percentage, frequent monitoring of competitor activity, and high inventory turns are key performance indicators for this role.
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