Atlassian Technical Specialist
2 weeks ago
The ideal candidate will collaborate with senior technical leaders, product owners, and project managers to develop, design, and implement requirements. This includes working together to identify and prioritize project objectives.
">Key Responsibilities:
">- ">
- Collaborate with stakeholders to identify and prioritize project objectives.">
- Develop efficient solutions to improve service delivery without unnecessary investment in new products.">
- Align technology solutions with operational areas to focus on practical delivery of solutions architecture to FIL.">
- Act as a subject matter expert for Atlassian Jira and Confluence and related add-ons.">
- Provide ownership and regular updates of issues, including supporting users with best practice advice until the request has been resolved.">
- Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.">
- Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.">
- Ensure adherence to security policy surrounding platform standards and provide engineering solutions to that policy as directed by the security product roadmap.">
- Match operational requirements in the delivery of services around standards and engineering, identifying when support arrangements may need to change to efficiently and effectively onboard new technology.">
- Own and manage user access permissions per security guidelines.">
- Ensure effective communication across departments and geographically dispersed teams, including identifying new skills, skills gaps, and working to improve overall team knowledge.">
Experience & Qualifications:
">- ">
- Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.">
- Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.">
- Acquaintance with Agile methodologies and cloud-based project management tools.">
- Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.">
- Exceptional analytical and troubleshooting skills in a cloud-based setting.">
- Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimize manual workload.">
- Strong knowledge in creating reports on Jira Dashboards and EazyBI.">
- Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.">
- Considerable experience in integrating Jira and Confluence with third-party tools.">
- Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.">
What We Offer:
">A dynamic and collaborative work environment where you can grow professionally and personally.
">Opportunities to work with cutting-edge technologies and innovative projects.
">A competitive compensation package and benefits.
">How To Apply:
">If you are passionate about working with Atlassian tools and have the required skills and qualifications, please submit your application.
"]],-
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