Senior Technical Support Specialist

4 days ago

Nagpur, Maharashtra, India beBeeproduction Full time ₹ 15,00,000 - ₹ 25,00,000
Production Support Analyst-L2

This role focuses on delivering high-quality support to business users at a senior level.

  • Familiarity with SQL, Unix, VB, Powerquery, and Python programming languages is necessary.
  • A deep understanding of monitoring and job scheduling tools like Control-M is required.
  • A strong grasp of support processes such as incident management is vital.
  • Experience working with ServiceNow or similar platforms is highly beneficial.
  • Regulatory reporting experience would be advantageous.

The ideal candidate should possess excellent written and oral communication skills, be self-motivated with high accountability standards, and be willing to work flexible shifts including varied time zones.

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