Remote Technical Support Specialist

6 hours ago

Dindigul, Tamil Nadu, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

Are you looking for a challenging role in technical support?

Our company is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing round-the-clock technical support for desktops, laptops, and peripherals.

Key Responsibilities:

  • Provide remote troubleshooting and escalate unresolved issues
  • Support users across different time zones and ensure minimal downtime
  • Maintain logs of shift activities and handover reports for continuity
  • Collaborate with global IT teams for coordinated support
  • Install, configure, and upgrade operating systems and applications
  • Respond to user tickets and resolve issues related to Windows, Mac, or Linux environments

Requirements:

  • 3+ years of experience in desktop support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic team
  • Professional development and growth opportunities

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