Executive Customer Care Specialist

1 week ago


Hyderabad Secunderabad Telangana, India beBeeCustomer Full time ₹ 1,50,000 - ₹ 28,00,000

Aster Medcity is a dynamic healthcare organization seeking an Executive to join its Customer Care team. This role involves providing exceptional customer service and ensuring the highest level of patient satisfaction.

  • Preparation of financial reports, operating budgets, and statements to inform business decisions.
  • Processing requisitions, checking account balances, and approving purchases to maintain efficient operations.
  • Advising departments on best practices for fiscal procedures to ensure compliance and accuracy.
  • Managing account records, issuing invoices, and handling payments to facilitate smooth transactions.
  • Collaborating with internal departments to reconcile accounting discrepancies and ensure data integrity.
  • Analyzing financial data and assisting with audits, reviews, and tax preparations to maintain regulatory compliance.
  • Updating financial spreadsheets and reports with the latest available data to provide timely insights.
  • Reviewing existing financial policies and procedures to ensure they align with industry standards.
  • Providing assistance with payroll administration and maintaining accurate employee records.
  • Maintaining records and documenting financial processes to ensure transparency and accountability.
Key Skills and Qualifications

• Any Graduate (UG)

• Any Postgraduate (PG)

Benefits

Full-time permanent employment

Customer Retention - Voice / Blended

Industry Type: Medical Services / Hospital

Department: Customer Success, Service & Operations



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