
Customer Care Executive
1 day ago
A customer care executive's job is to interact with customers and provide support, including answering questions, resolving issues, and communicating service expectations. They may also lead a team of customer service professionals. Here are some of the responsibilities of a customer care executive:
- **Provide information**: Provide accurate and timely information about products and services
- **Resolve complaints**: Resolve customer complaints within the agreed service level agreements (SLAs)
- **Manage accounts**: Record and manage customer accounts through CRM systems
- **Educate team**: Lead a team of customer service professionals and educate them on how to tackle customer queries
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 6309481666
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