Expert ServiceNow Developer

4 days ago

Bengaluru, Karnataka, India beBeeServiceNow Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: IT ServiceNow Administrator

Our company is looking for a skilled and experienced IT ServiceNow Administrator to join our team. As an IT ServiceNow Administrator, you will be responsible for leading solution design sessions with stakeholders, preparing technical specifications, business processes, process flows, data models, and design documents.

Responsibilities:

  • Leverage your programming skills to build applications, automation, or enhance existing capability within the ServiceNow platform.
  • Validate the developed solution as well as engage with the stakeholders to validate the solution before deployment.
  • Provide support, manage tickets, and administrative tasks during US hours for the IT service management tools.
  • Troubleshoot ServiceNow issues and provide timely resolutions.
  • Provide frontline support to ServiceNow users and address their inquiries and issues.
  • Support customers with their ServiceNow related needs and ensure customer satisfaction.

Required Skills and Qualifications:

  • Experience designing, developing, and implementing solutions on the ServiceNow platform.
  • Proficient in requirements gathering, process mapping, and producing technical documentation.
  • Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
  • Strong troubleshooting skills for ServiceNow issues.
  • Experience providing customer support and frontline support for ServiceNow.
  • Ability to work primarily US hours.

Desired Background/Knowledge/Skills:

  • Individuals with ServiceNow certifications such as Certified System Administrator (CSA).

Basic Requirements:

  • Bachelors Degree in Computer Science, Computer Engineering, or related field and 2+ years of ServiceNow Development experience.
  • Masters Degree (MS) in Computer Science, Computer Engineering, or related field and 1+ year of ServiceNow Development experience.
  • Associates Degree in Computer Science, Computer Engineering, or related field and 5+ years of Software Engineering experience (3+ years being in ServiceNow Development).
  • In lieu of a degree, 4+ years of relevant ServiceNow experience with a focus on ServiceNow development will be considered.

We Offer:

A dynamic and challenging work environment with opportunities for growth and professional development.

How to Apply:

Interested candidates should submit their resume and cover letter for consideration.

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