ServiceNow Solution Expert

3 days ago

Bengaluru, Karnataka, India beBeeSpecialist Full time ₹ 10,00,000 - ₹ 24,99,999

We are seeking a skilled ServiceNow expert to drive the implementation, customization, and optimization of our clients' ServiceNow solutions. As a Product Specialist, you will play a pivotal role in ensuring seamless service delivery by configuring the platform, analyzing business processes, and providing ongoing support and enhancement.

Key Responsibilities
  • Develop and implement ServiceNow applications, workflows, forms, and reports to align with client objectives.
  • Customize ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages as needed.
  • Collaborate with cross-functional teams to understand business requirements, design solutions that leverage ServiceNow capabilities effectively, and provide technical guidance and support throughout the development lifecycle.
  • Cultivate relationships with stakeholders to ensure project deliverables meet their needs and expectations.
Requirements
  • 4+ years of experience with ServiceNow ITSM, CSM, ITOM, ITBM including implementation, customization, and administration.
  • Proven experience as a ServiceNow Developer, Administrator, or Consultant, with at least 3 years of hands-on experience.
  • Strong understanding of IT Service Management (ITSM) processes and best practices.
  • Proficiency in configuring and customizing ServiceNow applications, including Incident Management, Change Management, and Service Catalog.
  • Extensive experience with ServiceNow scripting languages, including JavaScript, GlideScript, and Jelly.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work effectively both independently and as part of a team in a fast-paced environment.
  • ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) preferred.
  • Experience with Agile methodologies and DevOps practices is a plus.
Educational Qualification
  • Bachelor degree in Computer Science engineering or certification in related fields.

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