Senior Developer Advocate

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

• Attract, inspire, and enable a thriving ecosystem through proactive direct engagement, with a bias toward 'learning and listening' and transforming community members into champions.
• Establish yourself as a trusted technical peer and community advocate by generating innovative content, whether it is blog posts, videos, code examples, workshops, webinars, etc. You will have tremendous freedom in this space to be creative and generative.
• Help build and scale the developer events and meetup ecosystem in the APAC region to drive community collaboration.
• Participate in social media and blogging activities to drive developer awareness
• Identify new channels to reach and engage with developers
• Partner with a cross functional team including Product Marketing, Product Management, Engineering, Events and Campaigns team to deliver our developer program content.

• 10+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, SaaS.
• 5+ years of experience as a Developer or Engineer or other technical profession within the ServiceNow ecosystem.
• 1+ year experience utilizing ServiceNow's LLM, Now Assist, and/or AI Agents.
• Experience speaking at technology conferences, blogging, video, and writing technical articles and contributing to popular open-source projects.
• Excellent communication skills as both a strong technical writer and a dynamic public speaker.
• Strong relationship building to interact with peers, colleagues, customers, and third parties
• Travel: Up to 30% annually

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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