Comprehensive Production Support Specialist

3 days ago

Bellary, Karnataka, India beBeeTreasury Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Production Support Service Engineer

Total Experience: 8+ Years

Location: Bangalore

Notice Period: Immediate

  • We are seeking a skilled engineer to provide comprehensive production support for FIS Quantum, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management.
  • This role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations.

Key Responsibilities:

  • Financial Systems Support: Provide end-to-end support for FIS Quantum and Echos treasury management systems, maintain static data within the Quantum environment to ensure system integrity, troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers, identify and resolve interface issues with bank statements and cashflows, configure, troubleshoot, and fix Cash Xplorer functionality, support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.
  • Troubleshooting and Fixing: Troubleshoot complex issues using strong Oracle/SQL Server database expertise to maintain system performance, author and optimize SQL queries for data extraction and reporting, apply working knowledge of the Quantum data model, work with Golden Gate and Datapipelines technologies for data integration, support integration points between FIS systems and Oracle Fusion AGIS/GL modules.
  • Governance and Compliance: Maintain SOPs, process documentation, and impact assessments for system updates, assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity, ensure financial data accuracy, SOX compliance, and internal control adherence.

Required Qualifications:

  • 5+ years experience with FIS Quantum and Echos treasury management systems.
  • Hands-on experience in static data maintenance within financial applications.
  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring.
  • Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum.

What We Offer:

  • A blend of financial systems knowledge and technical troubleshooting skills.
  • Critical treasury management systems.
  • Exceptional support to business users.

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