Taxation Systems Support Specialist

2 days ago

Bellary, Karnataka, India beBeeService Full time ₹ 1,80,00,000 - ₹ 2,40,00,000
Job Title: Service Engineer - Taxation Systems Specialist

We are seeking a highly skilled Service Engineer to provide comprehensive production support for Vertex tax management systems and their integration with ERP platforms. This role requires both taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple jurisdictions.


Responsibilities
  1. Apply expertise in Indirect Taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions.
  2. Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments.
  3. Support ERP integrations with Vertex (e.g., Oracle Fusion and internal systems).
  4. Evaluate accuracy of tax rates, exemptions, and tax determinations.
  5. Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex.
  6. Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes.
  7. Analyze and prioritize related support tickets.
  8. Provide timely solutions to users.
  9. Document resolution steps and knowledge base articles.

Requirements
  1. Strong understanding of indirect taxation (Sales & Use Tax, VAT, GST, Withholding Tax).
  2. 5+ years experience with Vertex tax systems and ERP integrations.
  3. Knowledge of tax calculation rules, jurisdictions, and product taxability assignments.
  4. Proficiency in SQL and data analysis.
  5. Experience troubleshooting API integrations and data feeds.
  6. Understanding of tax compliance reporting requirements.
  7. Familiarity with SOX audit requirements for tax processes.
  8. Experience with FBDI & ADFdi for data imports and updates.
  9. Strong problem-solving skills for complex tax calculation issues.
  10. Ability to document and communicate technical solutions effectively.

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