Field Collection Executive

2 weeks ago


Bhubaneshwar, Odisha, India 2coms Full time

Job Title: Field Collection Executive

Job Summary: We are seeking a highly motivated and organized Field Collection Executive to join our team at 2coms. As a Field Collection Executive, you will be responsible for following up with customers for recovery of overdue amounts through field visits to customer's address.

Key Responsibilities:

  • Follow up with customers for recovery of overdue amounts through field visits to customer's address
  • Maintain fair collection practices while dealing with customers adhering to the code of conduct & legal guidelines in accordance with the SOPs provided by the company
  • Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM performing the duty with utmost sincerity, dedication & integrity
  • Ensure genuine and timely feedback is filled on App for each case and update any new customer information on the App
  • Ensure that the weekly/monthly collection target is met
  • Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner

Requirements:

  • Ability to learn
  • Being disciplined
  • Communicating well
  • Any 10th pass & above can apply
  • 1 - 5 years of experience in collections, sales or Field operations role
  • Fluent and proficient in communication in the local language (English/Hindi/Bengali)
  • Take responsibility of effectiveness and timely completion of work
  • Understanding of the Loan process and documents as informed in training
  • Planning, organizing, and time management skills along with the ability to prioritize tasks/visits
  • One should have their own bike and driving license (Mandatory)

Benefits:

  • Huge Incentives
  • Medical Coverage
  • Bike petrol allowance

Education:

10th pass



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