
D365 Technical Support Professional
5 days ago
The ideal candidate will be responsible for delivering high-quality technical support for Microsoft Dynamics 365 Finance & Operations (formerly AX) in India.
Key Responsibilities:
- Collaborate with stakeholders to gather technical requirements and provide innovative solutions.
- Analyze business needs and develop effective technical strategies.
- Provide comprehensive technical support for the D365 F&O platform.
- Support testing activities and train end users as required.
- Assist with integration of D365 F&O and CE with custom / 3rd party applications.
- Ensure adherence to MS standards and optimize system performance.
- Maintain, manage and support the D365 application post-implementation.
- Manage version control for custom code, builds, releases and deployment.
- Work closely with functional consultants to design MS D365 technical solutions.
- Develop quality documentation according to industry standards.
- Manage and maintain security roles and user access management.
- Support DRA, Printer and scanner related requirements.
- Create, manage and maintain workflows.
- Create, manage, maintain and monitor batch jobs.
Requirements:
- Experience with Microsoft Dynamics Finance & Operations or D365 F&O.
- Strong technical support background.
- Understanding of printers, handheld scanners and F&O as a cloud-hosted application.
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