EV Service Advisor

7 days ago


Gurgaon, Haryana, India 2coms Full time
Job Summary

We are seeking an experienced EV Service Advisor to join our team in India, providing excellent customer service and ensuring smooth workflow in our service operations.

Key Responsibilities
  • Manage service appointments, ensuring timely flow and reducing customer wait times.
  • Conduct a preliminary inspection of the vehicle with the customer to note down any visible issues or damage.
  • Coordinate with the Lead Technician to ensure smooth workflow and timely completion of service jobs.
  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Upsell additional services and products when appropriate.
  • Assist customers with the payment process, ensuring clarity in invoicing and handling any billing discrepancies.
Requirements
  • Minimum 1.5 years of experience in a similar role.
  • Any Graduate or ITI in Electrical, or Diploma in Electrical & Electronic Engineering.
What We Offer

Up to ₹23,000 CTC including PF and ESIC.


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