Front Office Associate

1 day ago


Sohna, Haryana, India beBeeCustomerService Full time US$ 40,000 - US$ 60,000
Front Office Associate 15 Hours

We are seeking a skilled and courteous Front Office Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.

The ideal candidate will have excellent communication and organizational skills, with the ability to work well under pressure. You will also have knowledge of hotel operations and procedures.

  • Job Description:
  • Organize and conduct all guest check-ins, check-outs, room reservations, requests, changes, and cancellations.
  • Secure payment, verify, and adjust billing.
  • Activate and file room keys.
  • Process all guest requests and relay messages.
  • Print contingency lists to have a record of all guests in case of emergency.
  • Identify and explain room features to guests.
  • Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
  • Required Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and maintain a high level of productivity.
  • Knowledge of hotel operations and procedures.
  • Ability to learn quickly and adapt to new situations.
  • Benefits:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

About Us: We are a leading hospitality company dedicated to delivering exceptional experiences to our guests. We offer a unique and supportive work environment that encourages personal and professional growth.



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