Front Office Associate

16 hours ago


Sohna Gurugram Haryana, India Marriott International, Inc Full time

**Job Number** 24086323

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Sohna Resort & Spa, Vatika Complex, Sohna-Gurgaon, Haryana, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._


  • Front Office Associate

    16 hours ago


    Faridabad, Haryana, India vibe by the lalit hotel Full time

    FRONT OFFICE ASSOCIATES IN VIBE BY THE LALIT TRAVELLER **Education**: - Diploma (preferred) **Experience**: - Microsoft Office: 1 year (preferred) - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English (required) Work Location: In person Application Deadline: 25/08/2024


  • Gurugram, Haryana, India Navraj Group Full time

    **Job Title**: Front Office Executive (Female) **Company**: Navraj Infratech Pvt. Ltd. **Location**: 37D Gurugram **About Us**: Navraj Infratech Pvt. Ltd. is a leading company in the infrastructure industry, committed to excellence and innovation. We strive to deliver high-quality projects while maintaining a culture of collaboration, growth, and integrity....


  • Gurugram, Haryana, India Capital Placement Services Full time

    **Gurgaon** Roles and Responsibilities Handling Office work MIS Back Office Computer work 6 Days working Work from Office Timing - 9:00 to 6:00pm If interested Pls let me know - Experience - 1 - 6 Years - Salary - 90 Thousand To 2 Lac 75 Thousand P.A. - Industry - Health Care / Pharmaceuticals / Medical - Qualification - Other Bachelor Degree - Key...


  • Gurugram, Haryana, India Bloom Hotel Group Full time

    A front office receptionist in a hotel plays a crucial role in providing guests with a positive first and last impression. Their primary responsibilities include greeting and checking-in guests, managing reservations, handling guest inquiries and requests, and processing payments. Additionally, they may be responsible for coordinating with other hotel...


  • Smaspur, Gurugram, Haryana, India SUKH VASA BY MORPHO HOTELS Full time

    A Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Internet...


  • Sohna, India K.R. Mangalam University Full time

    **Employment Type**: **Full Time**: **Front Office Executive /Receptionist** - Graduation (Must) - Post-Graduation (preferred) - Available for full time/office work - Good presentable skills. - Good communication skills **Job description**: Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome...


  • Gurugram, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally. The Lobby Manager is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally...

  • Asstmgr-front Desk

    2 days ago


    Sohna, Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24171259 **Job Category** Rooms & Guest Services Operations **Location** The Westin Sohna Resort & Spa, Vatika Complex, Sohna-Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and...


  • Gurugram, Haryana, India 3-point human capital Full time

    greeting from 3-point human capital Hiring for Front office Executive/Front desk Representative **Job brief** We are looking for a pleasant **Front Desk Representative/ Front Office Executive**to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be...


  • Gurugram, Haryana, India Educare Ventures Pvt.Ltd Full time

    **Excellent opportunity for the position of "Front Office Executive" from a well reputed & established from a school located near to Dwarka Expressway Gurgaon.** **Designation: Front Office Executive** **Salary offered: 40K-45K PM** **Requirements**: - Min.2-3 yrs experience as Front Office Executive. - Excellent verbal & written communication. - Fast...