Renewals Operations Specialist
2 weeks ago
About Druva
Druva empowers organizations to ensure business continuity with its Data Resiliency Cloud, a pioneering SaaS solution for data protection and governance. By streamlining data management and accelerating cloud adoption, Druva helps customers achieve data resilience and reduce business risk.
Key Responsibilities:
- Develop and execute a renewal strategy to drive customer retention and growth.
- Lead the closed-loop process of subscription renewal, including quoting, reporting, and closing opportunities.
- Collaborate with the Sales team to identify and pursue up-sell and cross-sell opportunities.
- Analyze customer requirements and identify roadblocks to ensure on-time commitments.
- Develop and maintain an accurate rolling 90-day forecast of renewals.
- Negotiate and execute renewal contracts that align with customer goals.
Requirements:
- 3+ years of Sales, Customer Success, or Account Management experience in an Enterprise SaaS organization.
- Strong understanding of Enterprise SaaS applications and collaboration technology.
- Consistent track record of achieving personal and team goals.
- Ability to thrive in a rapidly-changing environment and drive business growth.
- Bachelor's degree required.
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