Enterprise Renewal Specialist

1 month ago


Pune, Maharashtra, India Druva Full time

At Druva, we're on a mission to empower organisations with the data resilience they need to thrive in today's fast-paced digital landscape. As an Enterprise Renewal Specialist, you'll play a crucial role in helping us achieve this goal.

We're looking for a highly motivated and results-driven individual who can own and drive the renewals process, collaborating closely with our account teams to preserve and enhance customer contracts and relationships.

Your primary focus will be on identifying customer requirements, uncovering roadblocks, and ensuring on-time commitments. You'll maintain and report an accurate rolling 90-day forecast of renewals in your territory, negotiate and execute renewal contracts that align with customer goals, and discover opportunities to upsell and cross-sell to maximise customer growth.

This is a demanding yet rewarding role that requires strong passion, priority management, and interpersonal skills. If you're driven, curious, intelligent, and deeply passionate about delivering exceptional customer experiences, we want to hear from you

Key Responsibilities:

  • Owning and driving the renewals process in collaboration with account teams
  • Actively engaging with key decision-makers to identify customer requirements and uncover roadblocks
  • Maintaining and reporting an accurate rolling 90-day forecast of renewals in your territory
  • Negotiating and executing renewal contracts that align with customer goals
  • Discovering opportunities to upsell and cross-sell to maximise customer growth

About You:

  • 3+ years of Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organisation
  • Solid understanding of Enterprise SaaS applications and collaboration technology
  • Consistent track record of achieving personal and team goals
  • History of thriving in a rapidly-changing environment
  • Able to grow business in a strategic manner, creating new processes and initiatives

What We Offer:

  • An estimated annual salary of $120,000 - $150,000 based on location and experience
  • The opportunity to work with a leading Enterprise SaaS organisation
  • A collaborative and dynamic work environment

Location:

The ideal candidate will be located in a major metropolitan area and willing to travel occasionally.



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