Telesales Team Manager

2 days ago

Mumbai, Maharashtra, India beBeeTeam Full time ₹ 25,00,000 - ₹ 35,00,000
About the Role
The Team Lead will be responsible for managing a high-performing team of 60+ telesales pharmacists. This includes creating an environment where targets are consistently met, driving sales outcomes while ensuring top-notch call quality, and partnering with the Quality team to monitor metrics and recognize top achievers.

Key Responsibilities:
  1. Lead, mentor, and manage a team of 60+ telesales pharmacists.
  2. Be the go-to person for escalations, problem-solving, and on-floor decision-making.
  3. Create an environment where targets are consistently met.
  4. Drive sales outcomes while ensuring top-notch call quality.
  5. Partner with the Quality team to monitor metrics and recognize top achievers.


Requirements
To succeed in this role, you will need:
  • A graduate degree in Engineering or a related field/Business schools preferred.
  • At least 12 years of experience in telesales/inside sales/call centre sales, with exposure to team handling.
  • Ability to lead large groups, inspire performance, and make quick decisions under pressure.
  • Excellent communication, analytical thinking, and problem-solving skills.
  • Ambitious, resilient, and ready to scale with a rapidly growing health-tech company.


Benefits
We offer a range of benefits that will support your growth and well-being, including:
  • Opportunities to scale like never before and take on bigger roles as we grow.
  • Growth runway with a clear path to career advancement.
  • Impact-driven work that directly contributes to making healthcare affordable for millions of Indians.
  • A fast-paced, data-driven, collaborative, and entrepreneurial culture.

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