Team Leader

2 days ago

Navi Mumbai, Maharashtra, India Karyarth Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role Overview

As a Team Leader - Telesales, you will be the driving force behind your team's success. Your primary responsibility will be to lead and manage a team of sales advisors who make telesales calls and close deals. You'll be a product expert, providing continuous coaching and support to your team members to help them achieve their daily and monthly collection targets. This role requires exceptional communication, problem-solving, and negotiation skills, as well as a meticulous eye for detail to manage team performance and various reports.

Key Responsibilities

  • Team Leadership & Motivation: Lead, mentor, and manage a team of telesales advisors, driving them to achieve and exceed daily and monthly collection targets.
  • Performance Management: Conduct quality control of sales calls, provide continuous feedback, and track team progress through various reports.
  • Operational Excellence: Manage daily briefings, attendance, and leave records, and ensure maximum manpower utilization on the floor.
  • Training & Development: Retrain advisors on product knowledge and sales techniques, and provide regular inputs on their performance and areas for improvement.
  • Hiring & Growth: Conduct initial screenings and interviews for new hires, helping to build a high-performing sales team.
  • Sales & Reporting: Oversee the allocation of telecalling lists, monitor competition, and maintain reports related to sales and accounts.

Qualifications

We're looking for a leader who is passionate about sales and has a proven track record of success in a telesales environment.

Must-Have:

  • Education: A Bachelor9s Degree is mandatory.
  • Experience: 2 to 6 years of experience in a sales or business development role, with a strong focus on telesales or tele-marketing
  • and a minimum 1.5 years of team handling experience.
  • Skills: Proficiency in objection handling, exceptional communication, problem-solving, and negotiation skills.
  • Attention to Detail: Extremely detail-oriented with the ability to organize and manage various reports.
  • Work Ethic: Ability to thrive in a high-pressure, target-driven environment.

Brownie Points:

Experience in direct marketing and local promotion.

Knowledge of the matrimonial industry.

Working Details

Shift: 10 AM to 7 PM

Working Days: 6 days a week.

Age: 32

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