Telesales Manager

6 days ago


Mumbai, Maharashtra, India ImpactGuru Full time
Job Description

About the Role: We are looking for an experienced Team Manager from the health insurance industry to manage a team of 12-15 tele callers. The role focuses on upselling health insurance products to donors on our crowdfunding platform. You should have a proven sales track record, strong MIS & dialer management skills, and experience in training and motivating teams.

Key Responsibilities

1. Lead & manage a team of 12 tele callers to achieve sales targets.
2. Drive upsell campaigns for health insurance products to existing donors.
3. Manage dialer setups, lead allocation, data churn, and CRM updates.
4. Prepare and present daily/weekly/monthly MIS reports.
5. Conduct team training, coaching, and performance reviews.
6. Ensure 100% compliance with IRDAI and company sales guidelines.

Required Skills & Experience

1. Mandatory: 710 years in health insurance telesales, with min. 3 years as Team Leader.
2. Proven sales performance in health insurance domain.
3. Strong knowledge of dialer operations, CRM tools, and Excel-based MIS.
4. Excellent team management, communication, and motivation skills.
5. Ability to analyze data and improve sales conversion rates.

What We Offer

- Competitive salary + performance incentives.
- Career growth in a fast-paced, impact-driven organization.

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