
Strategic IT Operations Leader
2 days ago
We are committed to developing the next generation of seafarers who will shape the future of our global supply chain. As a Senior IT Operations Manager, you will be responsible for overseeing our technological infrastructure and applications, ensuring seamless operations that drive our mission forward.
You will lead the IT team in forging strategic partnerships with academic and administrative stakeholders to build a secure and highly available IT ecosystem. Your typical day might include:
- Mastering incident and change management: Handle incidents, problems, and changes with precision, ensuring all issues are resolved within agreed service level agreements. Escalate to internal and external teams as needed.
- Identify recurring issues and service risks, crafting innovative solutions to prevent future occurrences.
As an experienced leader with a strong technical background in IT infrastructure, system security, vendor management, and cloud technologies, you will inspire and develop team members to reach their full potential, fostering a culture of growth and excellence.
Key Responsibilities:
- Service Maestro: Mastering Incident & Change Management
- Infrastructure & Cloud Guardian: Elevating Technology Solutions
- Leader & Cross Functional Collaborator: Driving Excellence
Requirements:
- 7+ years of experience independently leading IT Operations at a company with 200 staff members across 3 locations.
- Proven people management skills, experience in leading, mentoring and developing a team of at least 3 people.
We seek a dynamic leader with a strong technical background to drive transformative solutions and contribute to the success of our organization.
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