
Automotive Spare Parts Customer Service Representative
3 days ago
As a key figure in customer service, you will be responsible for managing daily customer interactions and ensuring customer satisfaction. This role involves handling complaints and inquiries promptly, conducting sales, and processing returns.
The ideal candidate will possess strong analytical and problem-solving skills to diagnose problems and propose effective solutions.
Key responsibilities include maintaining records of customer interactions, providing feedback, and collaborating with other departments to find solutions.
Additionally, the ability to multitask, prioritize tasks, and manage time efficiently is crucial in this role.
The successful candidate will have a bachelor's degree in engineering or a related field and at least one year of experience in automobile spare parts or e-commerce.
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