Customer Service Representative

3 days ago

Kottayam, Kerala, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 6,00,000

Job Title: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team.

About the Role

This is an exciting opportunity for a customer-focused individual to provide exceptional service to our clients. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing solutions that meet their needs.

Your main goal will be to deliver outstanding customer satisfaction through effective communication, active listening, and problem-solving skills.

Key Responsibilities
  • Contacting customers via phone, email, or social media to address their concerns and provide assistance.
  • Resolving customer complaints in a professional and timely manner.
  • Providing detailed information to customers about our products and services.
  • Maintaining accurate records of customer interactions for future reference.
  • Collaborating with internal teams to resolve complex issues and improve customer experience.
Requirements
  • Previous experience working in a customer-facing role or a similar position.
  • Exceptional verbal and written communication skills.
  • Good problem-solving abilities and analytical thinking.
  • A customer-centric approach and strong interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of our customers.
Why Join Us?

We are a company that values its employees and recognizes the importance of providing excellent customer service. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow with our company, we would love to hear from you

Please submit your application, including your resume and a cover letter outlining your qualifications and experience.

  • Customer Service Representative

    4 days ago

    Kottayam, Kerala, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Help Desk SpecialistWe are seeking a skilled professional to provide exceptional customer service and support.Key Responsibilities:Respond to customer inquiries via email, chat, and phone, providing fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our system, ensuring accurate and timely...

  • Customer Service Representative

    2 days ago

    Kottayam, Kerala, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,00,000

    Role Overview:We are seeking a seasoned and proactive customer support professional to join our team. As a key member of our customer-facing team, you will play a crucial role in ensuring seamless communication and resolution of customer inquiries.">Handle customer queries via phone, email, and chat with empathy and efficiencyResolve issues promptly while...

  • Customer Service Representative

    3 days ago

    Kottayam, Kerala, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Opening: Support ExpertExperience: We are open to both freshers and candidates with prior customer service experience (0-3 years).Shift: Rotational shifts with weekly rotational offs.Location: Malad, Mumbai.Requirements: Strong English communication skills are a must.Notice period: Immediate start only.We offer a great opportunity for individuals who are...

  • Exceptional Customer Service Representative

    3 days ago

    Kottayam, Kerala, India beBeeService Full time ₹ 15,00,000 - ₹ 23,00,000

    Service Advisor Job DescriptionWe are looking for a skilled Service Advisor to provide exceptional customer service and ensure that our customers leave satisfied with their experience.The ideal candidate will have strong communication and interpersonal skills, with a good understanding of basic mechanical and electrical systems. They will be able to explain...

  • Senior Customer Service Representative

    3 days ago

    Kottayam, Kerala, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Care SpecialistThe ideal candidate will handle customer care calls, resolve queries, process orders from e-commerce platforms, and ensure excellent post-sales support. This role requires strong communication skills, attention to detail, and prior experience in customer service.Main Responsibilities:Handle inbound and outbound customer...

  • Customer Service Representative

    3 days ago

    Kottayam, Kerala, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Description:Deliver exceptional technical support to customers via multiple channelsAs a Technical Support Specialist, you will be responsible for resolving complex queries from global clients and maintaining a high level of customer satisfaction.Troubleshoot intricate technical issues over the phoneHandle advanced technical assistance calls related to...

  • Airport Passenger Services Representative

    3 days ago

    Kottayam, Kerala, India beBeeAirport Full time ₹ 4,00,000 - ₹ 8,00,000

    Airport Ground StaffJob Overview:We are seeking a highly skilled Airport Ground Staff to join our team. As an airport ground staff, you will be responsible for assisting passengers with check-in procedures, baggage handling, and boarding.Key Responsibilities:Customer Service Representative: Provide information about flight schedules, delays, and airport...

  • Healthcare Customer Service Representative

    2 days ago

    Kottayam, Kerala, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Opportunity: Healthcare TelecallerThis role involves providing exceptional customer service to patients, handling inbound and outbound calls, and maintaining accurate records.We are seeking a highly skilled and professional individual who can communicate effectively with patients and provide information about hospital services and doctors'...

  • Automotive Service Professional

    2 weeks ago

    Kottayam, Kerala, India beBeeService Full time ₹ 3,20,000 - ₹ 4,00,000

    Automotive Service Representative RoleWe are seeking a detail-oriented and proactive Automotive Service Representative to fill this key position.The primary responsibility of this role is to prepare accurate vehicle service records based on client instructions, ensuring seamless communication between clients and our service team.Key...

  • Senior Customer Support Manager

    3 days ago

    Kottayam, Kerala, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 20,00,000

    Job Title: Customer Service Team LeadThis role involves leading a team of customer support representatives to provide exceptional customer service and drive business growth.