Executive Director of Cleanliness and Guest Satisfaction

21 hours ago


Vellore, Tamil Nadu, India beBeeHousekeeper Full time ₹ 8,00,000 - ₹ 15,00,000
Job Description

This role oversees housekeeping operations to ensure exceptional cleanliness, hygiene and aesthetic standards across all guest rooms, public areas and back-of-house spaces aligning with lifestyle club expectations.

Key Organizational Relationships:

  • Reports to: Unit Head | Corporate Housekeeper
  • Reporting Roles: Manager | Deputy/Assistant Manager – Housekeeping | Laundry | Horticulture Team
  • Interacts with:
    • External - Guests, Vendors, 3rd Party Contractors
    • Internal - Functional Heads, Supervisors, Staff, Support Functions, Interns, Contractual Staff
Responsibilities
  • Establish and enforce cleanliness, maintenance and amenity standards for guest rooms and public areas.
  • Develop and manage SOPs in collaboration with Corporate Housekeeper.
  • Create structured checklists for daily, weekly and monthly audits to ensure quality control.
  • Effectively prepare and execute departmental operational budgets.
Requirements
  • Qualifications:
    • Graduate from a hospitality or equivalent institute.
  • Work Experience:
    • 10 years or more experience in Housekeeping, with leadership exposure in hospitality.

The ideal candidate will possess strong communication skills, excellent leadership abilities and the capacity to motivate team members to deliver high service standards.


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