Tech Implementation Specialist

2 days ago

Ahmedabad, Gujarat, India beBeeTechnical Full time US$ 12,00,000 - US$ 15,00,000

Job Opportunity

We are seeking a highly skilled Tech Implementation Specialist to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products. This involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.

Key Responsibilities:

  • Lead end-to-end onboarding for enterprise customers on multiple cybersecurity products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs
  • Align solution deployment/configuration/optimization with customer business goals, security policies, and compliance requirements
  • Assist with the deployment and configuration of cybersecurity agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments
  • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration
  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention
  • Educate and guide customers on platform capabilities, security use cases, and best practices
  • Design and manage onboarding plans, training sessions, and success criteria tracking
  • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements
  • Collect feedback to inform product development and improve onboarding frameworks

Required Qualifications:

We require 5+ years of experience in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support). Experience & Technical Skills include exposure to cloud platforms (AWS, Azure, GCP, OCI) and familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.

Tooling & Platform Knowledge:

ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems. Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards is also required.

Communication & Interpersonal Skills:

exceptional communication, presentation, and client engagement skills. Proven ability to simplify complex topics for technical and non-technical stakeholders alike is essential.

Mindset & Adaptability:

analytical thinker with problem-solving orientation. Flexible working schedule, as role requires, and ability to work independently and manage multiple onboarding projects simultaneously are also necessary.

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