Technical Field Support Professional

8 hours ago

Anantapur, Andhra Pradesh, India beBeeFieldSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Technical Support Specialist Job Description

We're seeking an experienced technical support specialist to join our team. As a key member of our operations team, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our equipment.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, or on-site visits.
  • Troubleshoot complex technical issues and resolve problems in a efficient manner.
  • Conduct regular maintenance and inspections to prevent equipment failures.
  • Collaborate with cross-functional teams to identify and implement process improvements.

Requirements:

  • Minimum 3 years of experience in technical support or a related field.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and prioritize tasks effectively.
  • Familiarity with industry-standard diagnostic tools and software.

Benefits:

  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a dynamic and growing company.

About Us:

We are a leading provider of innovative solutions for the retail, jewelry, electronics, and banking industries. Our team is dedicated to delivering exceptional customer service and supporting our clients' success.

Why You'll Love This Role:

This role offers the perfect blend of technical challenge and customer interaction. If you're passionate about delivering outstanding results and taking pride in your work, this could be the ideal opportunity for you.

Travel Requirements:

  • Frequent travel to client sites may be required.

What We Offer:

  • A comprehensive training program to ensure your success.
  • A collaborative and supportive work environment.
  • The freedom to take ownership of your projects and initiatives.

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