ServiceNow ITOM Specialist

12 hours ago


Kottayam, Kerala, India beBeeService Full time ₹ 22,00,000 - ₹ 29,30,000
Job Title: ServiceNow ITOM Specialist

About the Role:

The ServiceNow Configuration Management Database (CMDB) is a critical component of our organization's IT service management framework.

Key Responsibilities:

  • Lead the design, development, and maintenance of CMDB solutions within the ServiceNow platform.
  • Collaborate with IT stakeholders to gather requirements and ensure CMDB solutions meet business needs.
  • Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.
  • Develop and maintain CMDB documentation, including data models, workflows, and processes.
  • Provide technical leadership and mentorship to the CMDB development team.

Requirements:

  • Experience in CMDB development and administration within the ServiceNow platform.
  • Proven experience leading CMDB projects and teams.
  • In-depth knowledge of ITIL processes and best practices.
  • Ability to integrate CMDB with other IT service management processes and tools.

Benefits:

Our organization offers a collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.

Company Overview:

Our organization is a global digital solutions company that provides innovative technology consulting services.


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