
ServiceNow ITOM Specialist
12 hours ago
About the Role:
The ServiceNow Configuration Management Database (CMDB) is a critical component of our organization's IT service management framework.
Key Responsibilities:
- Lead the design, development, and maintenance of CMDB solutions within the ServiceNow platform.
- Collaborate with IT stakeholders to gather requirements and ensure CMDB solutions meet business needs.
- Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.
- Develop and maintain CMDB documentation, including data models, workflows, and processes.
- Provide technical leadership and mentorship to the CMDB development team.
Requirements:
- Experience in CMDB development and administration within the ServiceNow platform.
- Proven experience leading CMDB projects and teams.
- In-depth knowledge of ITIL processes and best practices.
- Ability to integrate CMDB with other IT service management processes and tools.
Benefits:
Our organization offers a collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.
Company Overview:
Our organization is a global digital solutions company that provides innovative technology consulting services.
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