IT Automation Specialist

2 days ago

Kottayam, Kerala, India beBeeEngineer Full time ₹ 15,00,000 - ₹ 21,00,000
ServiceNow Engineer Job Description

We are seeking a skilled ServiceNow Certified Engineer to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement in ITSM, ITOM, and ITAM.

About the Role:

  • As a key team member, you will be responsible for developing, configuring, and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM (HAM, SAM) and ITOM.
  • You will provide technical expertise in incident, problem, change, request, asset, and operations management within the ServiceNow ecosystem.
  • Strong knowledge of CMDB, Discovery, Service Mapping, and integrations is required.
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow is essential.

Key Qualifications:

  • ServiceNow Certified System Administrator (CSA) certification is mandatory.
  • A minimum of one CIS in any of the scope i.e. ITSM, ITOM or ITAM is required.
  • 3-6 years of hands-on experience implementing and supporting ServiceNow modules.
  • Excellent problem-solving, analytical, and communication skills are necessary.
  • Ability to work independently and collaboratively with cross-functional teams is expected.

FedTec's Commitment:

Our company prioritizes your safety, health, and happiness.

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