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3 days ago
Orthopaedics Clinic Coordinator
This role involves ensuring a smooth patient experience from the first phone call to surgery follow-up.
Key Responsibilities:
- Manage incoming calls and patient enquiries at the reception desk.
- Schedule, confirm, and update doctor appointments.
- Coordinate patient hospital/clinic visits and surgery dates.
- Maintain patient appointment records and ensure timely follow-ups.
- Liaise with hospitals, diagnostic centers, and patients for surgery preparation.
- Assist patients with basic queries in person and over the phone.
Requirements:
- Minimum 1 year of experience in a hospital, clinic, or front-desk role.
- Fluent in Kannada and English/Hindi.
- Strong organizational and time-management skills.
- Proficient in basic computer applications (MS Office, hospital software preferred).
- Excellent interpersonal and communication skills.
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